[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” max_width=”1400px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.0″ _module_preset=”ad116d78-6364-4c9a-aa9d-e51d65626354″ global_colors_info=”{}”]<\/p>\n
[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.22.1″ _module_preset=”default” max_width=”1400px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.1″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n
<\/strong>Thank you for the trust you have placed in us; we are aware of our responsibility to protect your data in the best possible way. We would, therefore, like to inform you about what data we collect when you use our products and services. In the following, we will inform you about the most important aspects of data processing on our website.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 1. Person\/those responsible for data processing<\/strong><\/p>\n The GDPR obliges those responsible, in particular, to comply with the provisions of the GDPR. “Responsible” means the natural or legal person, authority, body or other body which decides, alone or jointly with others, on the purposes and means of the processing of personal data.<\/p>\n is responsible for the data processing in question:<\/p>\n Hotel Klockerhof GmbH FN365303k, Innsbruck Regional Court<\/p>\n Mag. (FH) Michaela Koch, Christian Koch<\/p>\n Phone: +43 5673 2116 <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 2. Collection and processing of data<\/strong><\/p>\n We process personal data that you, as a user of our website, provide us with through information, for example in the course of an enquiry or registration or for the conclusion of a contract. Interacting with our website may result in subsequent data processing:<\/p>\n <\/p>\n a) Inquiry via contact form \/ booking route<\/p>\n In the case of a request via our contact form, the data you provide will be processed for the purpose of processing your request. In this case, data processing is carried out on the legal basis of Art. 6 para 1 lit b) of the GDPR.<\/p>\n b) Subscribing to the newsletter<\/p>\n If you register for our newsletter, the data you provide will be processed for the purpose of marketing our hotel and services. In this case, data processing is carried out on the legal basis of Art. 6 para 1 lit a) of the GDPR.<\/p>\n <\/p>\n In order to provide you with targeted information, we collect and process in particular the information you voluntarily disclose about areas of interest, dates of birth, postal code, etc.. As soon as you have registered for our newsletter, we will send you a confirmation e-mail with a link to confirm your registration. (= so-called double opt-in). You can unsubscribe from the newsletter at any time. The easiest way to do this is to use the “Unsubscribe newsletter” button, which is in each newsletter. Alternatively, you can informally revoke your declaration of consent at any time, and you are welcome to contact us concerning this. Afterwards, we will immediately delete all data in connection with the dispatch of our newsletter.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 3. Use and further processing of personal data<\/strong><\/p>\n If you have disclosed personal data to us as a user of our website, we will only use it to fulfil the respective purpose mentioned above, for example, to answer your enquiry, to process contracts and for technical administration.<\/p>\n <\/p>\n Personal data will only be passed on or transmitted to third parties by us if this is necessary for fulfilling the respective purpose mentioned above or for billing purposes, or if you as a user of the website have given your prior consent. As a user of the website, you have the right to revoke your consent with future effect at any time.<\/p>\n <\/p>\n Personal data will be deleted if you revoke your consent to storage, if the data is no longer required for the purpose for which it was saved, or if storage is or will be inadmissible for other legal reasons. Data which is necessary for billing and accounting purposes will not be affected by a request for deletion.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 4. Information, correction, deletion<\/strong><\/p>\n Upon written request, we will be glad to inform you at any time about data stored relating to you. You will find our contact details under Item 1. Person\/those responsible for data processing of this data protection declaration.<\/p>\n If your data processed by us is not correct, please let us know. We will correct it immediately and inform you of this.<\/p>\n If you no longer wish us to process your data, we ask you to let us know this informally. We will, of course, delete your data immediately, and inform you of this. If there are compelling legal reasons for deletion, we will inform you immediately to that effect.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 5. Cookies<\/strong><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n This website uses cookies. Cookies are small text files that are used by websites to make the user experience more efficient.<\/p>\n By law, we can store cookies on your device if they are strictly necessary for the operation of this site. This site uses different types of cookies. You can change or withdraw your consent at any time from the cookie declaration on our website.<\/p>\n Find out more about who we are, how you can contact us and how we process personal data in our privacy policy.<\/p>\n Please provide your consent ID and the date when you contact us regarding your consent.<\/p>\n \n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 6. google analytics<\/strong><\/p>\n Our website uses features of the web analysis service Google Analytics. Provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.<\/p>\n With the help of Google Analytics, interactions of visitors to a website are recorded, in particular by means of cookies, which makes it possible to analyse the use of the website by its visitors. The information generated in this way is transferred to the servers of the provider of this service and stored there. To prevent this, you can deactivate the use of cookies on your terminal.<\/p>\n Further information on Google Analytics can be found at http:\/\/www.google.com\/analytics\/<\/a>. <\/p>\n We have concluded a corresponding contract with the provider for order data processing. Data processing is carried out for the purpose and in the legitimate interest of improving our services and our website, and on the legal basis of Art. 6 para 1 lit f) of the GDPR.<\/p>\n We use the “Activation of IP Anonymization” feature on this website. This will shorten your IP address from the service provider within EU Member States or other EEA contracting states before sending the IP address to third countries. Only in exceptional cases is the full IP address transmitted to the servers of the provider of the service in the USA and only shortened there. <\/p>\n The provider of the service uses the transmitted information on our behalf to evaluate the use of our website by its visitors, to compile reports on website activity and to provide other services relating to the use of our website and the Internet to us as the operator of this website. The IP address transmitted by your browser in the context of the use of Google Analytics is not merged with other data of the provider of the service. <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 7. matomo (formerly Piwik) web analytics<\/strong><\/p>\n Our website uses functions of the open source web application Matomo (formerly Piwik). With the help of Matomo, interactions of visitors on a website are recorded, in particular, with the help of cookies, which make it possible to analyse the visitor’s use of the website. To prevent this, you can deactivate the use of cookies on your terminal. <\/p>\n Since we want to protect your data in the best possible way, your user data (in particular your IP address) is pseudonymised.<\/p>\n Further information about Matomo can be found at www.matomo.org<\/a>. <\/p>\n Data processing is carried out for the purpose and in the legitimate interest of improving our services and our website, and on the legal basis of Art. 6 para 1 lit f) of the GDPR. <\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 8. google maps<\/strong><\/p>\n Our website uses features of the map service Google Maps. Provider of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.<\/p>\n Storing your IP address is necessary to use the features of Google Maps. As a rule, the IP address is transmitted to the servers of the service provider in the USA and stored there. We have no influence on this transmission of data and further data processing.<\/p>\n Google Maps is used for the purpose and in the legitimate interest of making our company easier to find, and on the legal basis of Art. 6 para 1 lit f) of the GDPR.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 9.<\/strong><\/strong> Facebook plugin<\/strong> As part of your visit to our website, the Facebook plugin establishes a direct connection between your browser and Facebook’s servers and transmits your IP address to Facebook.<\/p>\n If you click on the Facebook “Like” button on our website while you are logged into your Facebook account, you can link the contents of our website to your Facebook profile. This will allow Facebook to associate your visit to our website with your user account. To prevent this, please log out of your Facebook account beforehand.<\/p>\n <\/p>\n We would like to point out that we have no knowledge of the content of the transmitted data or their use by Facebook. For more information, see Facebook’s privacy policy at http:\/\/de-de.facebook.com\/policy.php<\/a><\/p>\n The use of the Facebook plugins is for the purpose and in the legitimate interest of improving our services and our website, on the legal basis of Article 6 (1) (f) GDPR.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 10 ADDITIVE+ LANDINGPAGE – Online marketing and landing pages<\/strong><\/p>\n In addition to our website, we also operate optimized sales landing pages in the area of online hotel marketing<\/a>. [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 11 ADDITIVE+ MARKETING AUTOMATION – Direct marketing<\/strong><\/p>\n We use hotel marketing automation software<\/a> from ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”) in the area of marketing and sales automation for hotels<\/a> to increase customer loyalty and to sell services and additional services. [\/et_pb_text][et_pb_text _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n 12. ADDITIVE+ VOUCHERS<\/strong> <\/p>\n You have the option of purchasing vouchers via our website using an online voucher system<\/a>. [\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n 13. ADDITIVE+ NEWSLETTER<\/strong><\/p>\n On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country\/region of origin in our hotel newsletter tool. 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Widum 12
6631 Lermoos<\/p>\n
Fax: +43 5673 2116 6
E-mail: info@klockerhof.at<\/a><\/p>\n
\nWe use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website.
\nWe also share information about your use of our website with our social media, advertising and analytics partners.
\nOur partners may combine this information with other data that you have provided to them or that they have collected as part of your use of the services. <\/p>\n
\nWe need your permission for all other types of cookies. <\/p>\n
\nSome cookies are placed by third parties that appear on our pages. <\/p>\n
Our website uses plugins from the social network Facebook, which is operated by Facebook Inc, 471 Emerson St., Palo Alto, CA 94301-160, USA. You can recognize the Facebook plugins by the Facebook logo or the “Like” button on our site. You can find an overview of the Facebook plugins here: http:\/\/developers.facebook.com\/docs\/plugins\/.<\/a><\/p>\n
\nWe use common cloud services and CRM systems as well as software from ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”), our hotel marketing agency<\/a>, to process your inquiry, booking, order, activation, registration or other transmission of a form on such a landing page and to store and save your data.
\nThe appropriate level of data protection is determined by the data processing agreements concluded with the respective companies.
\nOur landing pages use functions of the web analysis service Google Analytics from Google Inc. (“Google”). Google Analytics makes it possible to analyze the use of the website by its users.
\nThe information generated about your user behavior is transferred to the provider’s server and stored there.
\nYour IP address is recorded but immediately anonymized (e.g. by deleting the last 8 bits).
\nThis means that only a rough localization is possible.
\nYou can prevent the transfer of data relating to your use of the online offer to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: chrome.google.com\/webstore\/detail\/google-analytics-opt-out\/fllaojicojecljbmefodhfapmkghcbnh<\/a> ADDITIVE has insight into the data collected by Google Analytics.
\nThis data is not used for purposes other than analyzing the use of our websites and evaluating our marketing and sales measures.
\nOur websites and landing pages also use ADDITIVE functions for cross-channel recording of the use of our websites and marketing and sales measures such as landing pages, newsletters and social media.
\nlanding pages, newsletters and social media presences.
\nInformation about your visits and submitted forms on our websites is also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures.
\nData processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the GDPR.
\nOur concern within the meaning of the GDPR (legitimate interest) is the improvement of our offer and our website by analyzing the use of our website as well as sales and marketing measures.
\nIn addition, our landing pages and our website use remarketing functions of Google Inc.
\n(“Google”) and Meta Platforms Inc.
\n(“Meta”).
\nMeta and Google are informed that you have visited this website.
\nThese functions are used to present interest-based advertisements to visitors to the landing pages in Google’s advertising network or on the social network Facebook and Instagram.
\nData processing in connection with these remarketing functions is carried out on the basis of the legal provisions of Art. 6 para. 1 lit a (consent) of the GDPR.
\nYou will be informed about the use of cookies for these remarketing functions by means of a banner when you visit our landing pages.
\nBy continuing to use the website or by clicking on the corresponding button, you consent to its use.
\nYou can revoke your consent at any time by calling up the page with the cookie information on the respective landing page and rejecting the use of cookies in the banner that appears. <\/p>\n
\nData that we collect and process in connection with your inquiry, booking, order, activation, registration or other transmission of a form on the website is analyzed and used to automatically provide you with offers for services and additional services via ADDITIVE+ MARKETING AUTOMATION.
\nThe appropriate level of data protection is determined by the concluded order processing agreement.
\nYou can object to the use of your data for this purpose at any time via the unsubscribe link in the respective message.
\nData processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit. f (legitimate interest) of the GDPR.
\nOur concern within the meaning of the GDPR (legitimate interest) is the avoidance of disadvantages compared to our competitors, the improvement of our brand awareness and the maximization of our economic success through the best possible sales use of the contacts gained. <\/p>\n
\nWe use the voucher software of ADDITIVE GmbH, 39011 Lana (BZ), Italy (“ADDITIVE”) to process your purchase and to store and save your data in the area of voucher marketing tourism<\/a>.
\nYour data is processed and stored within the EU\/EEA.
\nThe data you provide is required to fulfill the contract or to carry out pre-contractual measures.
\nWe cannot conclude the contract with you without this data.
\nData is not transferred to third parties, with the exception of the transfer of credit card data to the payment service providers processing the transaction for the purpose of debiting the purchase price and to our tax advisor to fulfill our tax obligations.
\nData processing is carried out on the basis of the legal provisions of Art. 6 para. 1 lit a (consent) and\/or lit b (necessary for contract fulfillment) of the GDPR. <\/p>\n
After signing up for our newsletter you will receive an email containing a link to confirm the subscription.
Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.
To process your subscription, to send our newsletter and to determine openings and clicks we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (\u201cADDITIVE\u201d). ADDITIVE uses the mailing service provider \u201cSinch Mailjet\u201d, Paris, France to handle the secure delivery of the newsletter. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.<\/p>\n